Norman W. Hein Jr., Conoco & Sid Thomas, Wilson ALS
As part of the effort to select an alliance company for handling domestic, downhole, rod pump manufacture, and repair, an audit program was developed. This program was conducted to evaluate six different pump companies that were available at the time. Audits were conducted on over 150 pump shops. The results were used as part of the selection criteria for Conoco's domestic rod pump alliance. This paper will provide the list of quality, performance, and technical requirements that were originally used to perform these audits. A summary of the findings from the companies in one producing region will be provided. These findings showed a wide variation in skills, training, and quality of the pump shop personnel. Additionally, the original requirements will be updated based on the latest technical requirements in the industry and so that the audit criteria can be used for more producing regions in the world.